NPA's aim is to meet customer expectations by producing high-quality product in a safe workplace with minimal impact on the environment.
The company is ISO 9001:2008 certified and has had an established documentation based Quality Management System since 1996.

The company has been certified to the Australian standard AS 4801:2001 for Occupational Health and Safety since 2002, obtained OHS18001:2007 certification in 2009 and in 2010 received an Environmental certification in ISO 14001:2004.

NPA uses a Business Process planning tool to manage its processes and documentation through state of the art process mapping software. The process-based system provides NPA with a framework to design and deliver product whilst protecting the environment and the health, safety and welfare of personnel.

This is achieved through adherence to the mapped processes, management reviews, internal audits, continual improvement and corrective and preventive actions

The integrated and dynamic set of policies, processes, procedures and instructions are defined for the planning and execution of design to delivery.